FAQ

Presht - Frequently Asked Questions

1. What makes your products different from others?

At Presht, we carefully select products that truly deliver results. Our focus is on high-quality, effective, and innovative skincare and haircare solutions that enhance your natural beauty. Every item in our store is curated to meet real needs and simplify your routine.

2. How long does it take to see results?

Results vary depending on your skin and hair type, as well as the specific product used. However, most of our customers notice visible improvements within 2–4 weeks of consistent use.

3. Do you offer international shipping?

Yes! We provide free shipping to the United States, Europe, Australia, and New Zealand. Orders are typically delivered within 10 business days, depending on your location.

4. Are your products suitable for all skin and hair types?

Yes! Our products are designed to work for a wide range of skin and hair types. However, we always recommend performing a patch test before first use, especially if you have sensitive skin or scalp.

5. What is your return policy?

We offer a hassle-free return policy. If your product arrives damaged or defective, we will replace it free of charge. Returns due to personal preference are not accepted, but we provide clear instructions (both written and visual) to ensure you can use the product correctly.

6. Are your products cruelty-free and vegan?

Yes! Presht is committed to offering cruelty-free products. We do not test on animals, and many of our items are vegan-friendly.
✅ All solutions, serums, and creams are plant-based to ensure natural, safe, and effective care for your skin and hair.

7. Can I use your products if I have sensitive skin or scalp?

Yes, our products are formulated to be gentle. However:

  • If you have sensitive skin, we highly recommend performing a patch test before applying any solution, gel, or cream.
  • Apply a small amount on your inner forearm, wait 24 hours, and check for any irritation.
  • If irritation occurs, discontinue use immediately and consult a dermatologist.

8. How can I contact your customer support team?

We’re here to help! You can reach us via:
📧 Email: support@presht.com (We respond within 24 hours)
💬 Live Chat: Available on our website
📩 Contact Form: Fill out the form on our Contact Us page